LAST UPDATED: JUNE 6, 2023

INTRODUCTION

We are committed to protecting the privacy and security of our customers. By using our website or sharing your contact information on our website you are consenting and accepting to the practices described in this privacy policy.

PURPOSE

The purpose of our privacy policy is to inform you of what information we collect, how we use such information, how we protect your information, and your choices of opting out of marketing materials. Party Hero reserves the right, in its sole discretion, to modify, alter or otherwise update these privacy policies at any time without prior notice. If modifications are deemed important there will be a notification posted on the website for a reasonable length of time.

COLLECTION & USE OF INFORMATION

We do not, in any way, use, process, collect, store, or hold any credit card or payment information. All credit card and payment information are processed and stored with Paypal, Stripe or Square (even if the payment is made on thePartyHero site). There are two types of information that we collect: Personally-Identifiable Information (PII) and Non-Identifiable Information (NII). PII is information that can identify the user like name, address and phone number. This information is only used for its intended purpose like shipping the customer’s order and processing payments. NII is information that does not identify the user like the user’s click rate and time spent on our website. We use such anonymous information to track preferences and trends, and for web analytics. In this way, we can improve our customers’ online experience. We do not sell, rent, exchange, or give your information, including PII and NII, to anyone, under any circumstances.

OPTING OUT OF DIRECT MARKETING

If you are subscribed to our mailing list you can unsubscribe by emailing info@partyhero.biz

COOKIES

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your website browser in order to store contents of your cart until you are ready to checkout. In this way, we can offer personalized return visits and save you time during checkout.

LINKS TO 3RD PARTIES

Our website may contain links to 3rd party websites. We do not have control over their privacy & security policy, which may be different than ours. You access such linked websites at your own risk. You should always read the privacy policy of other websites before entering your information.

PROTECTING CHILDREN

Party Hero takes the protection and privacy of children seriously. We do not permit children under 13 to register or place and order with us without a parent's or guardian's approval. We do not send emails or marketing materials to anyone that we know is under the age of 13. Children under 13 should ask permission from a parent or guardian before providing contact information on any website.

CONTACT US

For further information, or inquiries about our Privacy & Security policy, please contact: 503.610.2565 or info@partyhero.biz

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.


Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.


If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@partyhero.biz

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SQUARESPACE

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Squarespace data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

Billing and shipping address

Details relating to your purchase (for example, your shirt size)

Email address

Name

Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

 

 Scheduling:

 

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

Name

Email address

Phone number

Details relating to your appointment (for example, who referred you)

Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

 

 

Payment:
If you choose a direct payment gateway to complete your purchase, then Stripe stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

·       These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

·       These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@partyhero.biz.